lululemon.uk
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LIV regents street lululemon
Reading the reviews of lululemon customer service bewilders me. I always visit the regents street branch and am met with smiles and helpful staff. Today however I felt I had to make a positive review for a lovely girl called Liv --based today 03/05/25 at the back of the store in the leggings section. I felt like an irritant customer as I had MANY requests for her to search on her tablet, in terms of colours/sizes. She was not only accommodating, but smiley, seemed genuine and made me feel at ease. liv was serving many people at a time, not all polite in my opinion but she met them with grace and patience. I work abroad so didn't have a card at hand...liv went above and beyond to go through the payment process attempt TWICE maybe THREE times (unsuccessfully--fault of my phone not her machine). Liv then thought to get me to purchase a gift card to complete the payment, leaving her station and taking me to a till with a smile. Saying "don't be silly it's fine I'm happy to help, I WILL make this happen for you". She was funny and lovely! Ordinarily I'd shop and leave but after the welcome I got from her I walked round the shop again and bought a second outfit! Please pass this on to Liv at regents street Oxford street!