Peter Vaughan

Peter Vaughan

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1 out of 5 stars

Menthalatum UK ltd

Menthalatum UK ltd. A company you cannot seem to get hold of anyone to discuss a serious issue, they are manufacturers of over the counter creams and pads for muscular pain. It seems the items are Chinese manufactured. One particular brand item is "Deep relief", which I can tell you from experience is far from it. It contains an active ingredient which is " Ricinus communis seed oil". This is highly toxic and is used in the manufacture of fertiliser and some livestock uses. The pads contain a gel, which has caused second degree burns to my shoulder, and you cannot wash with soap as it aggressively causes pain. It is something I feel should be removed from sale, as it's not something you would expect in an over the counter treatment. I have tried to contact them but, their isn't any real chance of speaking to anyone. Beware if your thinking of using this product. And so Menthalatum UK, seems to think, as do other business pharmaceutical companies that customers experiences of their shoddy or downright dangerous products don't matter. They will still produce this dangerous product, " Deep relief". I implore anyone and everyone " Do not buy or use this particular product. It's highly toxic containing " Ricinus communis seed oil" This is used in pesticide fertiliser and some vetinary uses, which beggars belief. The above seed oil is a by product used in the manufacture of castor oil. However it is produced with extreme caution. And I believe is produced in China, so regulation isn't paramount. How can you have such a substance as a constituent ingredient for human usage?, it is highly toxic and can cause very nasty second degree burns, as in my case. They seem to have a very lax and cavalier attitude towards customer service. The product is dangerous and does not contain enough information concerning the use of " Ricinus communis seed oil" in it's production, and more importantly it's very nasty adverse side effects. The company should be accountable for this, as it's blatantly misleading consumers by not drawing to their attention the serious side effects it can have, I have serious health issues myself including a weakened respiratory system. This isn't something I wanted to happen, or for anyone else to suffer either. A grossly negligible company, that seems to care about nothing except Profits!!.