SW
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It was all going so well but .....
It was all going so well- people answering the phone and good help. But wait till after 6pm on a Friday and you can not get anybody. Have emailed support, called and left a message and nobody has got back. My problem- all incoming calls cut off after about 30-40 seconds no matter which way the incoming call comes from. Not all of us have Facebook, there is no excuse for not answering support email (or even setting up a monitored out of hours number- something a phone provider could do). The service is still good, the out of hours problems have not been resolved (yet)