Disappointing Service
Purchased a Roofbox April 2025, fitted on car with no issues. 3 months later I noticed a crack in one of the sears, bearing in mind the box has been on the car the whole time. Message customer service, they say to go into store. Go into store, they tell me to go back to customer service. Go back to customer service and they tell me to go back into store again. Back into store again and they say there’s nothing they can do, I must have damaged it. I now find myself spending another £500 to replace a £400 Roofbox that’s only 3 months old with zero assistance. Shame because I’ve used Halfords for years but seems to have gone downhill recently.