TR
Travel Guard
View company profile →
My flight was cancelled due a…
My flight was cancelled due a significant fire in the parking garage adjacent to the terminal. I was unable to schedule another flight until late the following day. I had even upgraded my flights for comfort, but on the rescheduled flight, I was on the last row of the plane, unable to recline at all for the 8 hr flight. I missed 2 days of my scheduled trip. I filled a claim for reimbursement, Travel Guard was very prompt in their response. I felt it was a very fair settlement under the very unusual circumstances which were completely out of my control. Thank you.