AS
Ashbourne Membership Management Services
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Fast response to my problem
Once I understood how to get in touch it took about 5 minutes to make contact with Melanie from customer services. I had missed one installment of my daugher's direct debit due to increased cost of everything and not having enough money in my account. Once Ashbourne had my daughter's membership ref, and security code it took one message from Melanie to set up a link for me to repay direct debit along with days we had missed (instead of paying a charge for missed money). Thank you : ) And also many thanks to Swift Gym, York for running such a friendly safe space and for choosing Ashbourne to deal with their finances.