Katy

Katy

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1
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1 out of 5 stars
Average rating

Reviews by Katy

CL

Cleartouchnails

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1 out of 5 stars

What a waste of money and a disappointment

What a waste of money Clear Touch is I have used this following instructions and my nail had got worse and dropped off leaving an ugly mass. I contacted customer services given a number to return and told I would receive a refund. The next day the CS Manager told me as was over the 60 day refund period that i I couldn't have my money back although the day before I had been told I would get a refund I told her I had already posted it and she said I would have it returned to me. I said 60 days is not long enough to clear fungus and she said I had deliberately decided to extend the return period and if there was no improvement I should have contacted the company which incidentally is No No very aptly named . I said I wanted this product to work and how dare she say I had done this deliberately and she kept talking over me. I then asked her what use was it being returned to me could I use it where I haven't got a nail she refused to answer then after me asking her many times she said no don't use it get Medical Advice. She also asked if I had used topical products had I ask for a Refundfrom them. Absolutely disgusting customer service. I would not recommend this product as I don't think it is fit for purpose and very expensive.