Thomas Rugman

Thomas Rugman

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Thomas Rugman

EL

Electric Life

View company profile →

5 out of 5 stars

Great shopping experience

Great shopping experience. Bought an e-cargo bike through the cycle to work scheme. Was very easy ordering and had great communication about when my bike will be built and delivered etc. Ruben was very helpful. Due to the size and weight of my bike, it was sent by direct courier, who accidentally forgot to deliver my charger/spare key etc. with the bike. One quick phone call to them, was delivered same day (about 3 hours after the phone call, when I live about 2 hours away from the shop), and they were very apologetic. Mistakes like this happen and I think this is the best service I have ever had rectifying something like this. Would definitely recommend.