Pamela

Pamela

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Pamela

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Kits

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5 out of 5 stars

Phenomenal customer service!

I was attracted to KITS as they are a local company and offer attractive glasses at a reasonable price. I also noticed my friend wearing the brand and I liked the quality of her glasses. I have a small face so I gad a bit of trouble getting the right fit. I spoke to several of the customer service agents and all were helpful and patient. When I got my glasses, they were too large. Joshua offered to send me different frames to try and Amanda helped me chose the most appropriate ones. It was really great the be able to put the frames on and get friends’ opinions. James helped me finalize the order and I will receive them next week. I am gobsmacked by their customer service! They really stand behind their products and want you to have an optimal experience. Can’t say enough about them! The prices are excellent too.