Mint Mobile
View company profile →
SCAM....Worst customer service ever.
I contacted mint mobile sales department to see if I could use my old number and phone. They checked and said I could use my existing number and that my phone was compatible. I told him I'd call back in a few weeks when my existing plan ended. I was told to get their offer I need to pay for it now and I could activate it when I was ready. when my existing plan ended, I called to activate my plan with Mint, and they activated my phone. I canceled my old service but found out later in the day that when I made a call, I could hear the person I was calling but they could not hear me. I used my wife's phone to contact Mint, and they told me my phone was only partially compatible and that if I wanted the people I called to hear me I'd have to buy one of their phones for around $1000. I told them I would never have switched if I had been told my phone was not going to work properly. They did not care (talked with a manager also who sounded exactly like the unhelpful rep I had just talked with}. Frustrated, I asked how they could resolve the situation without purchasing a new phone and they said they would return my money. over a month later, I still have no money, so I called them and they hung up on me. So I read their stock reply they send to everyone. Don't waste your time. I called that number already and they hung up on me. Mr Reynolds, you need to distance yourself from these scam artists!