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customer

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1 out of 5 stars
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Reviews by customer

MI

Mint Mobile

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1 out of 5 stars

First of all

First of all, the company website has three different prices listed for the same plan. Then, once we switched, they shut my service off the next day-only mine out of three on the same plan. They send a text that said it was disrupted because of suspected fraudulent activities and to call a number. Couldn't call because they shut my service off. I tried to get them on online chat and sat there for 4 minutes with no response at all. Then, I used my husband's phone to call and they told me I had to call back two days later to talk to the dept that shut it off, even though they had just shut it off. I told them I needed it on before then and they put me on hold for 10 minutes and then hung up on me. When I did go online, they said that that my plan had expired. Yes, the one that I had just bought the day before. I had to pay three months in advance and hope that I can get a refund because I have to have cell service now, not three days from now. Switching companies now!