Goldcar Rental
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My second experience with Goldcar
I used Goldcar service for the second time after 3 months in a different office, and again I was totally satisfied. I took the car from Bergamo Airport for a couple of days. I had to wait a little more than usual the operator who was outside from office when I landed to Bergamo; also, she was not so much nice when I told her that I would have used the debit card to pay the car caution, but apart from this she accepted my request. The car was fantastic, I spent just a bunch of euros in filling the fuel before leaving back the car to the airport. Another thing I honestly didn't appreciate at all is that the operator told me that, by delivering the car in early morning, hence leaving the keys at drop-box, the car would still be under my responsabiilty from the time I left it (5am) till 8 am (office opening). This is totally incorrect. If I leave the car in the Goldcar parking, it should have some features (for example, CCTV) to monitor the cars in all the cases in which the office is closed and the operator cannot check the car at the return point. But, fortunately I had no issues because of this.