RO
Routes Car Rental
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Getting refunded
I showed up on time and needed a major credit card to rent the vehicle. They had already taken the money out my account. They was unable to refund me at the counter. I had to email customer care for a refund. Days later i am still waiting for a email reply back for my refund. You guys should be taking money out an account until people check in and is actually able to rent the vehicle.