LY
Lyca Mobile UK
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Happy with the new card and happy with a Customer Service
The experience of onboarding was mostly very good. However, there was a small hiccup when I tried to use website pointed by Lyca 99p sim Pack leaflet. The account would not activate preventing me from topping up. I needed to resolve this via Customer Service and wait on hold for a few minutes. Thankfully, the support was kind to assist me further, save me trips to shop and offered me very good package for my need. This is why I give 5 stars.