Food Lion
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Self Checkout and Cashiers on their cell phones.
I am an Instacart employee and I shop here a lot. I was there at the Ashley Rd location today and I was extremely disappointed. There were 3 register lights on and only one cashier at the register working. I had three orders and I work on a time schedule. I can't use the self checkout due to it being more than 12 items. There were no customers at self checkout, but I couldn't use it. So I had to stand there and wait for someone to come to the registers, which took a good 5 minutes. I timed it. Then the young lady that finally came to the register had an attitude as if she would rather be anywhere but there. If you don't want to work you should have called out. Next the entire time she was ringing me up she was on her cell phone. One call came in, she answered had a conversation and then call someone on the phone while I was waiting. She stopped ringing my order to answer her phone and to call someone. That is rude and very unprofessional. When this happens I lose money due to losing time. I have 16 years of cashier experience and it has never taken that long to take care of a customer. The older lady at the register was working slow, but she was faster than the cashier I had. So Foodlion at the end of the day if your cashiers are slow why not allow us to use the self checkout regardless of how many items we have.