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MyCruises response just weasel words
Very disappointed with this oufit (owned by Flight Centre). They're only interested in getting your money while their customer service is appalling. Their flight/cruise package promotion promises 'peace of mind travel’ with 'every detail taken care of' which is grossly misleading. It is far from peace of mind travel if we have to get up at 2am in the morning to check in for a 6am flight departure. Changing to an afternoon flight costs an extra $1600pp. Neither is it 'peace of mind' when they can't inform us what hotel accommodation they have booked before the cruise until a week before departure. Nor is 'every detail' taken care of when we have to organise all transfers ourselves. Had we known all this beforehand, we would never have booked this cruise.