janet simmonds

janet simmonds

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Reviews by janet simmonds

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1 out of 5 stars

Missing parts

Pre ordered a croft gazebo with retractable roof. On arrival the box was torn and battered so had a quick look but didn't want to unpack it all as we had the recent heavy rain for days. First good day we put it up quite easily but were dismayed to find the support rods for the canopy missing. We now have a metal thing in our back garden resembling a mini warehouse frame. Have emailed customer services many times to no avail ....just an automated reply telling me how busy they are so I don't even have a time frame for how long to get the missing parts. USELESS