Musely
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Inconsistent
I will admit, got caught up in the marketing promising amazing results. I followed instructions for the spot treatment and was excited when I to started seeing results with hyperpigmentation. I was not finished with my first order when another was sent. When I started using it, the product looked different from the first, very watery but I continued to use. The next shipment was brown (previous two were white). I continued to use as I was told it’s natural to see variations. The progress I experienced with the first product seemed to stall. As I continued to use the brown, after a few weeks, I started to see hyperpigmentation returning. I sent a video of the brown substance and noted hyperpigmentation was returning. The response was to keep using and product variation is normal. I find it hard to believe that there is no difference in effectiveness between the products given the obvious difference in look and feel. And that hyperpigmentation was returning. Customer Service was provided this info twice and twice I was advised to keep using the product until expiration date. I’m done!