Spafinder
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Worse customer service-Will never use again.
I placed an order for gift cards to be sent to my employees for the holidays. The cards were not received and I had to follow up 3 times to get them to send them to me for me to then forward them to my employees making the whole interaction strange. I also never received a confirmation receipt or invoice so I could expense it. I had to reach out to someone 5 times and I still can't get someone to send me a receipt. So aggravating. A complete waste of my time during the busiest time of the year. I will never use Spafinder again. 12/28 My recipient for the e-gift card had to reach out to tell me that the link expired. They attempted to book a massage and when they clicked on the link it stated "address not found rerouting to home page". I then had to contact Spa Finder a 8th time asking for them to fix the issue. When I asked why the link would expire 7 days post purchase they told me it was for security reasons? How does that make any sense? I was told they would fix it and email me the updated e-cards. 10 hours later...still no email of the e-cards. 7 days later, credit card charged, 8 attempts to fix it and I still do not have functioning e-gift cards for my employees. I've given up on a fix and now I want a full refund and will ask my employees to expense a massage instead.