Kits
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FANTASTIC service
At a great price, I ordered a new pair of glasses from Kits for the first time. It was easy to provide the information required and it was processed and delivered promptly. Unfortunately, the new glasses, after keeping them on for 10 days, were just not quite right. It was difficult to negotiate stairs. I figured for low priced glasses I'd just have to suck it up, but then I received a follow up from Kits asking how the glasses were. To be fair and honest, I replied with the problem I had. VERY quickly, they asked me to do a minor measurement in a mirror with the new glasses. Without any other rigamorol, they instantly sent back a new set of glasses with this new data. The new pair are fantastic and they look great. I'll be recommending Kits to all my friends. And they have a rebate program for doing that too! I had a very kewl experience with these folks. GREAT customer service. They go out if their way to be sure you are pleased with their product. Hard to find that these days. Thank you Kits!