Rita Castillo

Rita Castillo

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1 out of 5 stars
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Reviews by Rita Castillo

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DriveTime Car Sales

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1 out of 5 stars

I purchased a vehicle from DriveTime…

I purchased a vehicle from DriveTime Morrow on 5/29. As soon as I left the lot, the tire pressure light came on. I had to stop and put air in the tires before continuing home. The next day, 5/30, while driving home from work, the check engine light came on. I immediately contacted the dealership and spoke with Ralph to express my concerns and informed him I wanted to return the vehicle. Instead of assisting with a return, I was transferred to another department and told I would need to take the vehicle to Pep Boys for inspection. I was also informed that no rental vehicle would be provided in the meantime. This has been a very frustrating experience, especially so soon after purchase. I expected a more reliable vehicle and better customer service. I hope this helps others make an informed decision when considering DriveTime in Morrow.