Sonic Auto Transportation
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Be Ready to Pay DOUBLE Your Estimate
Don't ignore the 1-Star Reviews. They're real experiences that will also happen to you if you choose Sonic. When I inquired about car shipping from MD to CA, I was quoted $795. I confirmed the exact shipping date that I needed weeks in advance and was assured by Grace Flores that it'd be no problem, so I pay the $200 deposit. Sonic pulls a class a BAIT and SWITCH move. Two days before the ship date, I get a call from Luke Howard saying the cheapest truck available for my shipping date is $1550 - DOUBLE the estimate I was given. He starts making nonsense excuses like it's a popular route, trucks are full, etc. etc. But what I'm wondering is, if they're truly professionals in this industry, why wouldn't they know this ahead of time when giving me the quote? They start to give more excuses like "$795 is a cheapest a driver has accepted previously for this route, so that's what we quoted." It's all nonsense. I already know how Sonic will respond to review. They're going to say they can't guarantee the price when making a reservation. They need to understand their market demand better, rather than BAIT and SWITCH customers. Anyway, because I needed to ship my car, I book the $1550. Luke said he'd give me the driver's phone number; he never did and I needed to follow-up. The phone number he did give me wasn't the driver. That person hands me off to someone else. Luke said I'd be getting a 6-car truck; I got a 12-car truck. Luke said I'd be able to track the location of my truck - nope, not available. 100% DO NOT RECOMMEND SONIC. TLDR - Don't trust Sonic unless you're ready to pay DOUBLE the estimate they give you.