Spabreaks.com
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Booked a spa day / hotel stay at…
Booked a spa day / hotel stay at nutfield priory in surrey through spa breaks, they made us wait 30 mins, no offer for a drink or politeness at all. Spa breaks took the money and sent booking confirmation, but they said the couldnt see the booking so we couldnt stay. Couldnt belive the lack of care or willingness to help. We travelled hours to be sent away. To make it worse it was a present for my partner. I've tried calling customer service but not active at weekends. Terrible experience would avoid using these, yet to hear a reason of why this happened too.