Doctor Alexa
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Flubbed the prescription, dreadful customer service, did not correct it
I used their site to request a prescription, expecting it to provide a place to enter comments about dosage. In good faith. Unexpectedly, the sale posted but did not provide a place to provide the comments (or at least it was not readily apparent), I immediately used their site to place the additional comments about prescription strength. In good faith. The site allowed me to do this. The prescription was created for an incorrect dosage. I reached out to their customer service repeatedly (approximately 1-2x/week), simply requesting a correction. When they finally responded with an answer, a month later, they said they would not correct their mistake and wanted me to pay for a new consultation. This should have been so easy for them to correct. I am dissatisfied by Dr Alexa's capabilities and even more dissatisfied by their extremely poor customer support.