Wisper Internet
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Started service in September with…
Started service in September with Wisper Max up to 400mbps. Never worked well. Never achieved even a fraction of the speed potential. Even when it worked speed tests never broke 40 mbps. We were paying $123 a month. Initial call in May to cancel was easy. I was told they would be coming to pick up the equipment. Received a phone call for a time and date. Had the equipment ready to go. No one arrived or they did not notify us when they did. Received a label via email in June for returning equipment without any shipping materials. This was odd since I was told they would be picking up equipment. I have been traveling extensively for work so it slipped my mind to call them. Recieved an invoice in July for the equipment, and at the same time they escalated collections in July. Does that make sense to anyone? Never a phone a call. No Communication. Just two emails in the span of 4 weeks. Shady as hell. How they handled this cancellation was totally unprofessional. Now they are trying to force me to pay $427 after 4 weeks for equipment I do not need or want. Highly recommend you avoid them