Collingwood Insurance Services UK Ltd
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Pls read this - broker and underwriter owned business.
This insurance product is exclusively designed for learner drivers, allowing them to hold a full year policy and start building their driving history from the provisional license/learner stages. Although this appears beneficial for new drivers, the product has significant and serious drawbacks from a continuity perspective. The T&C's obscure the fact that once a learner passes their driving test—typically within 2 to 9 months—the underwriters will cancel the policy without any refund. From 4th month as per the T&C's 'design', you won't get anything back as refund as per the TOBA (terms of business) agreement. Both Intermediary and underwriters are owned by the same parent company, creating a conflict of interest from a consumer point of view. Additionally, the premium charged includes a large portion(about 40%) that is non-refundable, and cancellation fees applied are hidden during the quote stages, admittedly unfair - but nothing illegal about it. Interestingly, the policy document is NOT published anywhere online, and it requires a call to the customer services to see it before purchase - which raises serious ethical/transparency issues. To maximize benefits, I would recommend learners to purchase this policy as soon as their provisional license starts and schedule their driving test around the 10th month. The product has its flaws and potential for exploitation for being 'unware' of T&C's, hence it does offer a lower premium and the opportunity to build insurance history for new drivers. Hence my two-star rating instead of one. INSERT(after seeing the response) _____________________ I have supplied all the information Trustpilot had asked. Looking forward to a response(if any) to my review comments as briefly acknowledged.