Online Pharmacy 4U
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SCAM WEBSITE!! Don't buy from here
SCAM WEBSITE! DO NOT TRUST! I ordered: 2x 25g of diphenhydramine hydrochloride cream I got: 1x 25g of mepyramine maleate cream I sent an email because no one answers the phone, if you don't trust me, try the number on the website yourself for a general inquiry. The email reply said: "We appreciate your business and value your trust in our products and services. We would like to inform you that, due to current manufacturing shortages in the marketplace, the brand of the product you ordered did state that brand may vary on the description. While we strive to provide the exact brands listed on our website, these shortages sometimes necessitate the use of alternate, high-quality brands to fulfil orders promptly. If you read the item description is does clearly also state that brand may vary." They clearly didn't even read the email and this is just an automated response they're sending out to everyone who's getting the wrong products. What they're basically saying is the equivalent of "we don't have paracetemol so here's some ibuprofen". It's not the same! They're not answering phone calls and not responding to further emails so I am not reporting this via Citizens Advice. They will likely say to me "real reviews are available at [reviews io/company-reviews/store/online-pharmacy4u co uk]" but I've checked my order emails and the site itself and there's no link provided to give a "genuine" review on that site. My order number is #262827, I ordered on 06/04/25 and if anyone is concerned that I'm not genuine, you can email me at cdmciver at gmail dot com and I'll send you pictures of my "brands may vary" order. If they're a legit company and they do actually follow through with this complaint, I'll update this post. If CAB give me any updates, I will also update this post so everyone can see that this is genuine. ---- After seeing the reply below, I am adding this update. I did not hesitate to reach out, I am still waiting for a reply to that email. Additionally, as I mentioned in the earlier review, they have still failed to address the fact that I was only sent 25g instead of the 50g that I ordered and have made no offer to rectify this issue.