Christine Nicoll

Christine Nicoll

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1 out of 5 stars
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Reviews by Christine Nicoll

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1 out of 5 stars

Do not trust this company they have the…

Do not trust this company they have the worst customer service and do not take responsibility for the issues that they cause. Try and get hold of them after you pay your hard earned money. They do not take responsibility for any problems. We were not even on the hotel register when we had flown in after a long flight to find they had the wrong week,yet all our printed and online documents were correct. They only do transfers from one hotel when they knew we were staying over 1k with 3 weeks worth of luggage.Don't try and contact them out of hour's and do not swear even if you care at your wits end when you finally get hold of someone, they could not even find our booking, we were in the OLD SYSTEM totally unprofessional. They have offered a pittance of a credit for the stress caused, not good enough.