Water Babies
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If I could put a 0 I would
If I could put a 0 I would I think the lessons are poor and the instructors are poorly trained - 10 month old at the time was very confident in water yet we was in a class with 3-6 month olds. I originally called to book in lessons to see if my son would like it, I paid for 3 lessons over the phone before Christmas time. On the phone they never mentioned that they would take money from your card each month and that you have a “4 week notice period” if you want to cancel. My son attended 2 lessons and in total I had paid for 7. I emailed to say that he was unwell at the time which is why I would not attend but that did not matter to them, they charged me anyway and did not offer a refund despite my son being ill and me having proof with a doctors note. He had tonsillitis and then had an operation a few weeks after. How could I have taken him swimming??? It was so disappointing as I was so excited to take him to swim classes and the experience was awful. I would never recommend this company to anyone, they are money grabbing and the actual teaching is awful - I learnt nothing. In the 2 lessons I attended I had different instructors. Wish I read these reviews before I handed my card over!!!