TA
Talk Home Mobile
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Good customer care matters!
At the end of the first month, strangely my sim contract did not renew automatically. Suddenly I was unable to call any numbers from my mobile and lost internet connection too. Upon contacting customer services, was advised that my bank has failed to authorise the monthly transaction which was quite strange as it has never happened before. Eventually found out it was nothing to do with the bank. My bank had never received any request in the first place. It took 3 days and a couple of calls to Talk Home. Finally received wonderful help from Ahmad (customer services), who promised to get the technical team to look into this matter immediately and within few hours got it resolved. Thanks Ahmad for your help!