China Airlines
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China Airline Disgraceful Crew needs professional/ courtesy training!
I am a 70 yr elderly passenger with the most nightmarish recent experience with the nastiest unprofessional airline staff I ever encountered at China Airline. After an almost 12 hours layover in SF Airport I was barred from boarding the midnight ( 12:05 am ) Flt CI 3 Dec 30 2022 at the last moment by the most horrendous boarding gate crew at China Airline . The issue was the green QR code . Despite their refusal to help me with discourteous and crude demeanor I was actually able to provide the code to them at the nick of time. As I was showing it to the manager who viewed it he beckoned me to board , one of the other staff harassingly and unwarrantedly demanded me to show the vaccinated records again at the most confusing critical moment when the aircraft door was closing. As it was such a chaotic moment with 6 to 7 of these boisterous staff against me I lost the QR code in the confusion and was finally told I could not board. I am in the process of obtaining the proof from the HKsars Covid website that I was on time with the required proof. I hereby demand China Airline to check on their CCTV video to verify the above account and to bring their employees to proper justice and adequate professional / courtesy training . I ended up having to cancel 2 parts of my itinerary on CI 3 and CI 909 to HK. Not only I was stranded for 26 hours at Airfport I had to incur additional expense of $950.00 one way ticket to HK.And my luggage was lost!!!!! Nobody should go through such mental and physical suffering! And no human should treat others worse than animals like these staff did to me! These 6 China Air staff are a disgrace to the Company and to the entire industry! My email is Myc430 @yahoo.com.