Ordered 2 inner tubes online and paid…
Ordered 2 inner tubes online and paid ready for collection only to be phoned shortly afterwards by the collection store to be told they were no longer in stock due to them probably being stolen, refund was authorised. Ordered a £1400 cycle and was given a collection time, the store phoned me a day early and told me it was ready to collect and they really didn't want it hanging around in case it got scratched or damaged, Arrived to collect and nobody was on the cycle counter so I went to the checkout, I was told the cycle person was in the back doing something and if he wasn't out in 5 minutes they'd let him know I was here, bike was not ready as I'd been told, it was still in mid build, cycle chap was not out in 5 minutes and when I went back cash desk she said she'd now go and tell him I was here. Absolutely shocking service, spend £1400 get told to collect early and it's not ready and customer facing staff can't be bothered, I only dread to think what state the actual bike will be in when I go back to collect, it doesn't bode well.