IR
Irish Water
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Terrible customer service and system
I had an investigation opened yesterday and the engineer contacted me to ask some questions I told him I couldnt talk as I was in work but I'd call back. Tried to call back but the person who answered the phone told me they couldnt put me through, I asked can they ask the engineer to ring me back so I could answer the question he had. The customer service person rang me back saying that the case had been closed, I told him it wasnt possible it was closed as the engineer had some questions in relation to the investigation. He told me yeah its closed get a plumber and hung up on me. Left without water for over a week. Disgrace.