ASOS
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Unreliable and unhelpful
It’s a shame to be writing this review as I’ve been a loyal asos customer over the years. There has been a noticeable deterioration in the quality of the clothes, the customer service, and the delivery from asos. I ordered some dresses well in advance to wear to a friend’s wedding with premier delivery and they simply didn’t arrive in time. There’s no point in offering this service if it doesn’t work. Customer services were completely unhelpful and told me to wait until midnight and then contact them again(?) Really unreliable and disappointing. No wonder asos is in financial trouble.