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CustomerSusan Smithies

CustomerSusan Smithies

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by CustomerSusan Smithies

Wessex Water logo

Wessex Water

View company profile →

5 out of 5 stars
Mar 6, 2025

My bill went up 9 fold for no apparent…

My bill went up 9 fold for no apparent reason. I spoke with Jeanie in customer service and explained my concerns. Jeanie listened and was very understanding, she explained what my options were and what she could do, then took my case to the wholesaler and resolved the issue. My account is now back to normal thanks to Jeanies fantastic efforts. If you have a problem talk to someone at Wessex, they really do try to help.