RO
Routes Car Rental
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Extra charges and poor quality cars
It was a slow process. Order extra insurance on economy booking and was told at desk it was not good enough, I had to find my insurance deliration. I didn't where is says over the border which they mean state. I was only going 2 hours away from Routes to Wyoming and was charged extra. I booked in Colorado and was given Ohio plates along with the extra fee.. Windshield had 3 dings. Got off plane at 12:45 and didn't get out of Route rental until 2:30pm. While I was there I man was asking for 10 minutes until I left (don't know if he finally got a new car) as he said there was 4 cracks in the windshield. When I returned my car a lady wanted a new car as there was thick dried mud caked on it down both sides.