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Routes Car Rental
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The was the worst car rental place I…
The was the worst car rental place I have ever used. It's located in Illinois, but they don't rent to state residents. The offer a lower rental rate airport travelers with unlimited miles. There is a sign in the booking room that states "Tell the Agent if you are traveling out of State". I did. When I return the car and asked for my receipt the agent said. "I email it to you. When I got the email at the airport it had $234 in extra charges for driving car out of state. They didn't state this when I book the car and I didn't sign anything agreeing to it. They are scammers.