JO
Jo-Ann Stores
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The Jo-Ann store in maplewood mall had…
The Jo-Ann store near Maplewood mall had poor customer service. I called to ask someone if there are any good Christmas deals for this week since hobby lobby had good deals as well. The lady who answers the phone basically told me, "Why don't you come in and check out for yourself or check online. I have a line here and I don't have time to talk to you about that." Ok, I understand you have a line, but at least if you don't know, tell me you have no idea about store deals and that you can transfer me to someone who can answer me. Her voice also sounds very unkind on the phone as well. I don't know if I like going there anymore. Jo-Ann needs to train their staff well to handle phone calls.