Pay.
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Fraudulent and not helpful at all.
Did a bank transfer to pay.nl for an online merchant. A week later pay.nl stated no payment received despite sending payment confirmations from my bank. Contacted the bank who traced the payments using MT103 which is globally accepted as proof of payment and yet the customer service response was contact your bank to investigate?? No help at all on this matter when my bank have clearly already investigated and provided proof of payment being received the same day the payment was sent! Spoke to customer service agent Jeffrey Nieuwenkamp. To be fair Jeffrey did finally get back to me only after the merchant contacted pay.nl directly to resolve the matter. As the payment was made in 2 separate payments they have said it had caused some issues. Nonetheless, it could have been resolved without as many back and forths and having to go back to my bank several times. Changed from 1 star to 3 to reflect this fairly.