My Cruises
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If I could give no stars
If I could give no stars. I would. From start to finish this was by far the most exhausting and unbelievably worst customer service in history. With an overflow of mistakes and miscommunication throughout the entire experience, the package deal was not worth it. Find someone else or do it yourself. Book the cruise direct! Pay extra and get exactly what you want. From getting flights wrong, to threating 24hrs notice to pay last deposit after reaching out to them 3 times prior requesting due date never had a response. Arriving to the hotel with two single beds for 4 people to not including our children in to our breakfast at hotel and having to pay more. No transfers included. The trip was $22k so we are not talking about a small amount. Each and every time we tried to contact them there was an excuse and delay in response from them. No body took accountability. I could have easily done a better job by far and will in future do my own bookings. It would be far less stressful then using My Cruises. Save yourself the heart ache and extra wrinkles.