Gena

Nov 25, 2020

Bath rug was shipped in flimsy plastic…

Bath rug was shipped in flimsy plastic bag, which easily snagged in shipping. Rug was snagged. Had to be replaced. Customer service rep was very cordial - 5 stars on customer service rep. Would suggest using a more durable shipping bag of heavier plastic if you choose to ship in bag vs box. :-) Quality of rug is very good, thick/heavy, high quality cotton.