Enact Conveyancing
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Sheer Incompetence
We were remortgaging with NatWest and Enact were conveyancers - the whole process has been horrific, we ended up on a SVC due to enact doing absolutely nothing for the best part of 8 weeks. They've even admitted bad handling and hace cost me around 2k as a result. After complaining they offered £250 as good will gesture which is actually insulting - they complaints process is also appalling and clearly purposely delaying the custom complaining to the FOS - biggest bunch of cowboys I've come into contact for a very long time....... Avoid at all costs!!!