lululemon.uk
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World class educator
Bought from them before, the experience was fine, so I made another order during the summer sale. Waited for almost a week with no email confirming the order had shipped, so I contacted customer service. Their “Educator” then started to educate me on what “business day” means. I said, I understand you don’t work on weekends, but it has been a few working days, why hasn’t the parcel even been dispatched yet? I then politely explained that I would be away on holiday soon and asked if they could please send it out as soon as possible. The Educator replied, “You can ask the carrier to return the parcel.” Speechless. Won’t buy from them ever again.