Rob Rose

Rob Rose

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1 out of 5 stars
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Reviews by Rob Rose

HI

Hilton Car Supermarket

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1 out of 5 stars

Beware their PX Scam!

I saw a car online at Hilton, it looked a reasonable price and they are relatively local. I entered my PX details on the website, received a reasonable valuation, so called to reserve the car and book an appointment. On doing so the sales person told me they wanted to double check the PX valuation I'd received online as that system 'tends to show retail sale price and not trade', (not sure why that would be on a PX valuation tool!) after being put on hold for 5 minutes he duly returned to tell me the actual price they could offer was over £2000 less than the website claimed. An utter scam. Avoid. UPDATE: Based on your response today, that doesn't make sense as I never attended your site. The difference in price for my PX was between your online valuation tool and the price I was given over the phone (where the details I provided were identical) when the sales person used the 'Manager's System' as I was told this 'Was based on trade price whereas the online tool tends to show retail price'. The online price is clearly hiked up to get people to come in, hence my previous comment that this is a scam. There is no way based on my genuine experience that I can believe your process is transparent and fair at all.