AH
Ahoy Cruises
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Incompetent and disorganised customer service
We reminded them we hadn’t paid the balance for the cruise. Apparently it was due 3 weeks earlier but nobody asked for that. So we immediately did a bank transfer and emailed them with details. Five days later they threatened us to cancel our booking because of the missing payment. They didn’t read my email and didn’t check their accounts properly. They caused distress and panic since we thought it was a scam and we had lost our money.. No apologies for that!