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Anon Mous

Anon Mous

Member since Invalid Date
1
Review
4.0
4 out of 5 stars
Average rating

Reviews by Anon Mous

Jo-Ann Stores logo

Jo-Ann Stores

View company profile →

4 out of 5 stars
Apr 25, 2020

How it works:

When you place a pick up order for Joann’s,it goes to the main office and is then routed to the store.Most store hours have been reduced,because there are not enough employees willing to risk infection to staff the store.There are usually upwards of 50 orders waiting to be filled long before you’ve had your first cup of coffee in the morning.They are filled in order of receipt, so if the person before you orders the last of the navy Kona,it’s gone,,,and the website does not automatically update.You are not charged until you physically pick up your order-a hold is put on your card.You do not get charged for merchandise you don’t get.It is impossible to hold your stuff for more than three days.Do not come and sit in the parking lot,because that will not speed things up.There are two phone lines,Try to be patient.Its not a conspiracy against you.Get a life.