Crunch Fitness
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WATCH OUT FOR 10¢ AND .01¢ OFFER!
WATCH OUT FOR 10¢ AND .01¢ OFFER! I signed up at Crunch Southpark Meadows for what was advertised as a two-week offer for $0.01. It appeared to be a simple low risk way to try the gym. Four days later, without ever using the facility, I requested to cancel. Instead of honoring the spirit of a “two-week” promo, the club attempted to charge me nearly $140, including an annual fee. Only after signing up did I discover that the contract buries a cancellation window of just three days, which is unreasonably short compared to a clearly advertised “two-week” promo. The manager, Anica, later confirmed that it was never a trial at all, but a full membership where they “cover your first two weeks of dues.” That is not how the promotion was presented at the time of sign-up. The language used creates the impression of a two-week trial, while the fine print functions as a full membership with immediate fees attached. This type of gap between the marketing message and the actual terms can be perceived as deceptive and misleading. Charging an annual fee to someone who never used the gym and tried to cancel four days in does not align with the idea of a .01¢ two-week experience. Anyone considering joining should read every line of the contract, because what is advertised does not match what you are actually committing to. This reflects poorly on the way they conduct business. This is not the type of business I would like to be part of.