Z Hotels
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ABSOLUTELY APPALLING - AVOID AT ALL COST
I stayed at the Soho Z Hotel for three nights, shelled out £780 for the privilege, and left feeling completely ripped off and exhausted. Where do I begin? The shower ran cold, constantly — no hot water at any time of day. But even that was a treat compared to the unrelenting sound of flushing water and sewage pipes echoing through the walls at all hours of the night. Sleep? Forget it. As if that wasn’t enough, I was “greeted” each morning before 8am by ear-splitting drilling right outside. Thanks for the unsolicited wake-up call. I raised these issues with reception multiple times, and was met with indifference and zero effort to resolve anything. No apology, no action — just blank stares and a clear message that they didn’t care. And as a final insult, there was no room refresh during the entire stay — not once. For £780, I expect at least clean towels and a bed that gets made. This place is a total scam dressed up as boutique. The only thing stylish about the Soho Z Hotel is their talent for overcharging and underdelivering. You couldn’t pay me to come back here