Chaplin Advertising is a verified reviewer on CrowdTrust who has written 2 customer reviews with an average rating of 1.5 out of 5 stars.
Honest, first-hand experiences shared with the CrowdTrust community.
Read all reviews for Digital Republic AG →
We have a SIM card for only internet in Switzerland. There is no internet sometimes. And since yesterday I could not use its internet properly. Even I close automatic network searching and choose DR manually. I do not advise it.
Read all reviews for Lyca Mobile SE →
I bought a SIM card at the Lyca Mobile stand at Arlanda Airport. There was no one at the stand (this is how SIM cards are made available in many places in Sweden, and anyone who wants one can get one). I bought a top-up at the 7/11 there. It was around 4 pm on Friday. I could not recognise the top-up on the SIM card in any way. From Friday until around 10 a.m. on Monday, I was unable to contact Lyca Mobile's customer service. On Saturday and Sunday I went blind and lost contact with people. From 10 am on Monday, none of the customer representatives I spoke to could help me to switch on my line, they asked general questions and gave general answers. The last customer representative I spoke to in the afternoon gave me some information. I found a free wifi, scanned and sent my passport several times and finally their system finally recognised my passport and I was finally able to use their service. Their service is terrible. There is no proper information. A telecommunications company that should normally work 24/7 works with the logic of a market and only provides service at certain hours. I decided to buy E-sim internet and communicate with people that way instead of suffering from telecommunication companies during my travels. Translated with DeepL.com (free version)