Mint Mobile
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Excellent customer service experiences
I have had several lines with Mint Mobile. They are very inexpensive. Service in my area (central Utah- Wasatch Front) has been excellent. Data speeds are comparable to other plans. I like that I can manage my account and my kids accounts in the same place on the app. And, I just want to say their customer service is AWESOME. I don't love the chat bot, and I wish when I call it was easier to know what to press to speak to a person. But, I just press "technical issue" (4) and then account issue (1) and that always gets me to a friendly and helpful person with a mild accent who has excellent communication skills. They always say back to me what they understood that I need to make sure they got it right, which is very reassuring. And 99% of the time they can get it resolved within the call without me having to take any additional steps. I recently messed up & bought a new line without realizing they had a WAY better promotion going on. They let me get a refund on the one I bought, and purchase another one with the promotion. It only took a few minutes and was super easy.